PRIVACY POLICY

Privacy Policy
Last updated: 16/11/2025

This Privacy Policy describes how Ember Merch collects, uses, and protects your information when you use our website.

1. Information We Collect

We collect personal information when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Contact customer support

This may include:

• Name, phone number, email address

• Billing and shipping address

• Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Improve customer service

• Send updates, promotions, and announcements

• Prevent fraud and secure transactions

3. Sharing Your Information

We do not sell your data.
We only share information with trusted service providers:

• Payment processors

• Courier services

• Email/newsletter platforms

• Shopify (store platform)

4. Cookies & Tracking

Our website uses cookies to:

• Improve browsing experience

• Save your preferences

• Track site performance

You can disable cookies in your browser, but some features may not work.

5. Data Protection

We take reasonable technical and physical measures to protect your information.

6. Your Rights

You may request:

• Access to your data

• Correction of your information

• Deletion of your account

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices.

8. Updates to this Policy

We may update this policy periodically. Changes will appear on this page.

9. Contact Us

Email: info@embermerch.co.za